Last night I was a counsellor

Dear Drinker,
There are times when you don't just serve drinks to the weary customer. There are times when you are also a counsellor. It can be very hard to try and sound sympathetic when a slightly drunk person is sobbing into their pint because their brothers daughters boyfriends mums pet gerbil has just died. This is what drink does to the unsupecting customer. It causes havoc to their emotions.
Last night a gentleman came into the pub. I had on one occasion asked this gentleman to remove himself from the premises for (you guessed it) being drunk and emotional. The last time he came in he thought the best way to deal with his emotions was to hang on to the cistern in the loo and rip it off the wall. Now, it would have been alright if he had not then claimed that it 'just fell on him' and that he was going to get his people onto us. And this is where the emotions finally kicked in ..... he suddenly just started sobbing, not just quietly in the dark corner of the pub with The Invisibles, no, right bang in the middle bar. His girlfriend had left him it turned out and he was not welcome back at his home as he had ripped the doors of their hinges there. Do you see a pattern? So, this gentleman in question came back last night for a drink. I quietly spoke to him at the end of the bar and explained the reasons why i would not be serving him (notice I said quietly, i did not want to embarrass the chap). And what happened ..... he denied all knowledge. I could of stood in the pub and reinacted the events which had taken place that fateful day but thought better of it (I wanted to spare the chap some dignity). No, what I was saying was all a lie and then he said that good old line again 'he'd get is people onto us'. At that point I left him to it. I tried to help him before. Then suddenly, the next thing i know, this horrible sobbing sound started coming from the end of the bar. It was him. I went back over. He explained his girlfriend had left him (you know the rest). The next thing i know im consoling and counselling the gentleman on how to change his life around.
Last night I was a counsellor.
Love The Barmaid xx